How Can We Help You?

Our philosophy is simple: we want to exceed our customers’ expectations at every turn. Your dedicated team of former OEM and industry veterans are available to answer your questions and provide the support you need.

Support

Scanning

How it Works

Now that you know you’re ready to digitize your logbooks with SierraTrax Digital Aircraft Records, there are a few different ways to get started. First of all, ask yourself this: are you a “Do-It-Yourselfer” and want to be able to scan, upload and annotate all your documents yourself? Or do you prefer a more hands-off approach and are looking for a full-service scanning solution? SierraTrax offers customized scanning and annotation packages for every budget. Depending on your specific needs, our team will walk you through the options to help determine the best solution for you.

DIY Scanning

Once you’ve subscribed to Digital Aircraft Records, there are no fees to upload, annotate and organize documents on your own in your SierraTrax account. This is the most economical solution if you already have scans of your logbook documentation or are planning to scan all your documents yourself. Alternatively, we can handle the upload, annotation and organization of your scanned documents, in which case the onboarding fees will simply include the set-up portion from our end after we receive your files. Once you’ve scanned all your documents, sharing your files with us is as easy as sending a link via OneDrive or Dropbox (or your preferred hosting service). Alternately, you can mail a USB with your files to our headquarters in KICT:

SierraTrax
555 N. Woodlawn
Building 1, Suite 227
Wichita, KS 67208

Full-Service Scanning

For those in need of a full-service scanning and annotation package, SierraTrax has established a nationwide network of SOC 2 compliant scanning locations, where you can safely and securely have your valuable aircraft documents scanned for digitization with SierraTrax. Each scanning site employs a professional team of imaging experts who specialize in paper-to-digital conversion and electronic records keeping services. With reassembly of your documents included after scanning is complete, you can rest assured that your logbooks will be returned to you exactly how they were received. As part of your Digital Aircraft Records subscription, the onboarding fees for this full-service package encompass all scanning, uploading, annotation, and organization in SierraTrax. Preview a map of scanning sites below to find a location near you.

SierraTrax Scanning Sites

Seamless Transition of Your Aircraft Data

Friendly Support from Industry Experts

Great product, great support. Don’t fear leaving your current maintenance tracking provider. Chris will walk you through the process. Easy to use.

– Don Ferrario, Citation Mustang Owner Pilot